Shipping Policy
Effective Date: [Insert Today’s Date]
At House of Miniatures, we take great care in ensuring your handcrafted artwork reaches you safely and on time. Below is everything you need to know about our shipping process.
1. Order Processing Time
All our products are made-to-order. Once you place your order, our team starts working on it immediately.
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Processing Time: 3 to 7 business days
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Custom Orders: May take longer depending on complexity. We will inform you via email or phone.
📦 Each piece is handmade to perfection — thank you for your patience!
2. Shipping Time & Delivery
Once your order is ready, we ship it through trusted courier partners.
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Estimated Delivery Time: 5 to 10 business days (depending on location)
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Delivery Area: We currently ship across India. For international shipping, please contact us.
🚚 Please note: Delivery timelines may vary during holidays, festivals, or unforeseen courier delays.
3. Shipping Charges
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Standard Shipping: Calculated at checkout based on location and product size
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Free Shipping: May be offered during promotions or for certain products
4. Order Tracking
Once your order is dispatched, we’ll send you a tracking number via email or SMS so you can monitor the delivery status in real-time.
5. Packaging
We take extra care in secure and eco-friendly packaging to ensure your artwork reaches you in perfect condition. If your package arrives damaged, please refer to our Return & Refund Policy immediately.
6. Delivery Issues
In case of delayed, lost, or incorrect deliveries, please contact us within 48 hours of the expected delivery date. We’ll assist you promptly.
7. Contact Us
For any shipping-related queries, feel free to reach out:
📞 Phone: 8233162447 | 8619695065 | 9460977978